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Auto satisfaction matches historic high

GasBuddy Blog -- American consumer satisfaction with the cars we drive has improved for the second straight year, up 1.2 percent over last year to reach 84, according to the American Customer Satisfaction Index (ACSI).

That score matches the auto industry's all-time high from 2009 when aggressive dealer incentives combined with the federal government's 'Cash for Clunkers' program to help creates incentives for purchases.

However, the ACSI rained on their own parade when they also said that in the aggregate, "customer satisfaction actually stays flat at 75.9 percent on a 0 to 100 scale, which won't help revive consumer spending or the sluggish economy at large."

The good news is that about 60 percent of the auto brands showed...

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Submitted Aug 23, 2012 By: PD

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pricewar Champion Author Ogden Posts:1,935 Points:273,265 Joined:Jul 2012	Message Posted: Sep 26, 2012 12:05:14 AM Ignore pricewar Report Abuse Keep the jobs rollin
honda0105 Champion Author Tallahassee Posts:18,609 Points:1,608,545 Joined:Nov 2008	Message Posted: Sep 11, 2012 2:25:10 PM Ignore honda0105 Report Abuse whatever...
nevaeh04 Rookie Author Texas Posts:82 Points:170,655 Joined:Aug 2012	Message Posted: Sep 11, 2012 9:03:21 AM Ignore nevaeh04 Report Abuse ok pretty good
snell snail Champion Author Atlanta Posts:5,023 Points:2,597,325 Joined:Feb 2004	Message Posted: Sep 11, 2012 8:45:20 AM Ignore snell snail Report Abuse gasbuddy: give me points for articles that are dropped.......!
bulbous Champion Author Ohio Posts:3,597 Points:113,085 Joined:Feb 2011	Message Posted: Sep 11, 2012 4:00:19 AM Ignore bulbous Report Abuse caprice:you're supposed to avoid hitting things.i've been driving 55 years.got my first fwd car in 72 and all since were fwd.i've never junked any of them,but i've never had an accident either.
bulbous Champion Author Ohio Posts:3,597 Points:113,085 Joined:Feb 2011	Message Posted: Sep 11, 2012 3:43:02 AM Ignore bulbous Report Abuse cars are sooo good that i don't replace anything,but oil,brakes,and tires.i have almost no need for my old friend and mechanic.think of all the equipment your car has today,i never had an air conditioner until 1988.now i have a hybrid with stability control,traction control,gauges and readouts on the dash to tell you everything.a pickup truck with all wheel drive that i can lock all differentials and make it a true 4wd.a crew cab and a huge trunk under the bed.i could go on all day,but all that stuff is expensive.i paid almost 2x what i paid for my first house for 2 vehicles.they should be good.
Gas4Gore Champion Author Detroit Posts:2,411 Points:421,925 Joined:Jan 2010	Message Posted: Sep 10, 2012 6:18:22 PM Ignore Gas4Gore Report Abuse Cars are good today, my Ford Flex and Fusion are good.
99dakota Champion Author Providence Posts:8,107 Points:2,172,025 Joined:Oct 2006	Message Posted: Sep 10, 2012 4:42:43 AM Ignore 99dakota Report Abuse ok
honda0105 Champion Author Tallahassee Posts:18,609 Points:1,608,545 Joined:Nov 2008	Message Posted: Sep 3, 2012 11:12:43 PM Ignore honda0105 Report Abuse and then the computer stuff fails... now what?
albert2008 Champion Author Winnipeg Posts:7,347 Points:1,480,035 Joined:Sep 2008	Message Posted: Sep 3, 2012 8:42:48 AM Ignore albert2008 Report Abuse good stuff
txrojo2005 All-Star Author Austin Posts:765 Points:478,810 Joined:May 2011	Message Posted: Sep 3, 2012 8:17:52 AM Ignore txrojo2005 Report Abuse That just means that there are more features for the higher price tag. Now the auto manufacturers want to make the car a mobile communications platform so they can reaise the prices even more. SO when you to take you car in; is it for mechanical reason or elevctronic reasons?
Donatelo Champion Author Dayton Posts:1,121 Points:292,685 Joined:Apr 2011	Message Posted: Sep 3, 2012 8:08:37 AM Ignore Donatelo Report Abuse ok
indyjim Champion Author Indianapolis Posts:10,088 Points:2,318,455 Joined:Jul 2006	Message Posted: Sep 2, 2012 1:42:57 PM Ignore indyjim Report Abuse So, first it's good bad news which becomes bad good news?
albert2008 Champion Author Winnipeg Posts:7,347 Points:1,480,035 Joined:Sep 2008	Message Posted: Sep 2, 2012 12:29:30 PM Ignore albert2008 Report Abuse thats good
Donatelo Champion Author Dayton Posts:1,121 Points:292,685 Joined:Apr 2011	Message Posted: Sep 2, 2012 12:46:27 AM Ignore Donatelo Report Abuse ok
txrojo2005 All-Star Author Austin Posts:765 Points:478,810 Joined:May 2011	Message Posted: Sep 1, 2012 12:25:42 PM Ignore txrojo2005 Report Abuse It seems like the additional features once enjoyed by the rich are available in standard everyday cars.
Donatelo Champion Author Dayton Posts:1,121 Points:292,685 Joined:Apr 2011	Message Posted: Sep 1, 2012 9:54:16 AM Ignore Donatelo Report Abuse good
99dakota Champion Author Providence Posts:8,107 Points:2,172,025 Joined:Oct 2006	Message Posted: Sep 1, 2012 9:41:53 AM Ignore 99dakota Report Abuse I agree.
honda0105 Champion Author Tallahassee Posts:18,609 Points:1,608,545 Joined:Nov 2008	Message Posted: Aug 29, 2012 5:05:44 AM Ignore honda0105 Report Abuse Caprice, I agree. We live in a throw-away society.
CapriceWagon All-Star Author Washington Posts:934 Points:478,095 Joined:Feb 2008	Message Posted: Aug 28, 2012 8:47:18 AM Ignore CapriceWagon Report Abuse New cars are throw away items, especially FWD, disposable, not rebuildable. It's part of the safety features now, they crumple instead of being rigid, you throw it away and get a new one.
albert2008 Champion Author Winnipeg Posts:7,347 Points:1,480,035 Joined:Sep 2008	Message Posted: Aug 28, 2012 8:17:12 AM Ignore albert2008 Report Abuse thats good stuff
honda0105 Champion Author Tallahassee Posts:18,609 Points:1,608,545 Joined:Nov 2008	Message Posted: Aug 28, 2012 4:58:14 AM Ignore honda0105 Report Abuse Could be better.. fuel economy could me much higher.
Donatelo Champion Author Dayton Posts:1,121 Points:292,685 Joined:Apr 2011	Message Posted: Aug 25, 2012 9:34:48 AM Ignore Donatelo Report Abuse ok
albert2008 Champion Author Winnipeg Posts:7,347 Points:1,480,035 Joined:Sep 2008	Message Posted: Aug 25, 2012 8:02:49 AM Ignore albert2008 Report Abuse thats good
pfone1847 Champion Author Illinois Posts:3,181 Points:622,605 Joined:Oct 2010	Message Posted: Aug 25, 2012 6:44:21 AM Ignore pfone1847 Report Abuse ok
gudrench Champion Author Houston Posts:2,623 Points:529,990 Joined:Mar 2003	Message Posted: Aug 25, 2012 1:35:01 AM Ignore gudrench Report Abuse Wait. It will go down.
leeac Champion Author Ohio Posts:1,591 Points:432,930 Joined:Jan 2012	Message Posted: Aug 24, 2012 9:32:14 PM Ignore leeac Report Abuse Cars are gettin better.
clpassenubye Champion Author Los Angeles Posts:3,359 Points:752,605 Joined:Mar 2011	Message Posted: Aug 24, 2012 4:36:52 PM Ignore clpassenubye Report Abuse great
sparky808 Champion Author Honolulu Posts:2,998 Points:597,735 Joined:Sep 2011	Message Posted: Aug 24, 2012 12:25:14 PM Ignore sparky808 Report Abuse Thank you for posting.
PhilMils Champion Author Virginia Posts:6,257 Points:1,186,000 Joined:Dec 2008	Message Posted: Aug 24, 2012 8:51:33 AM Ignore PhilMils Report Abuse Where is the "Not Newsworthy" button when you really need it?
ARCO Champion Author Pittsburgh Posts:2,343 Points:2,376,395 Joined:Sep 2005	Message Posted: Aug 24, 2012 8:23:06 AM Ignore ARCO Report Abuse OLD
TruthMatters Champion Author New Jersey Posts:2,520 Points:533,235 Joined:Oct 2011	Message Posted: Aug 24, 2012 8:21:25 AM Ignore TruthMatters Report Abuse We are easy to please because we are a largely ignorant crowd!
cricket48750 All-Star Author Michigan Posts:797 Points:412,605 Joined:May 2011	Message Posted: Aug 24, 2012 8:03:05 AM Ignore cricket48750 Report Abuse When you can't afford to buy a new vehicle every couple of years it makes the one you have seem all the better - especially if it is paid for!
ec951 All-Star Author Riverside Posts:909 Points:381,515 Joined:Nov 2011	Message Posted: Aug 24, 2012 7:53:45 AM Ignore ec951 Report Abuse Ok.
Jamer Champion Author Las Vegas Posts:8,754 Points:1,635,285 Joined:Jul 2002	Message Posted: Aug 24, 2012 7:34:20 AM Ignore Jamer Report Abuse Who in the heck has the money to purchase a new car?
Rhino8of8 Champion Author Wisconsin Posts:1,245 Points:373,640 Joined:Jan 2012	Message Posted: Aug 24, 2012 7:33:19 AM Ignore Rhino8of8 Report Abuse "New Car" satisfaction doesn't impact me much. I tend to buy used. So, it will be a while before I experience the 'new' cars of today.
RichardoB Champion Author Fayetteville Posts:7,997 Points:2,002,210 Joined:Jun 2007	Message Posted: Aug 24, 2012 7:32:58 AM Ignore RichardoB Report Abuse I'm surprised Toyota isn't even lower.
zaq001 Champion Author Atlanta Posts:3,975 Points:1,472,100 Joined:Oct 2008	Message Posted: Aug 24, 2012 7:32:25 AM Ignore zaq001 Report Abuse ok
curlypooh Champion Author New Jersey Posts:11,163 Points:2,004,820 Joined:Apr 2007	Message Posted: Aug 24, 2012 7:30:39 AM Ignore curlypooh Report Abuse You better like your car, you won't be able to afford another for a while after Jan 1
mh44s Champion Author Madison Posts:4,384 Points:1,688,990 Joined:May 2006	Message Posted: Aug 24, 2012 7:30:06 AM Ignore mh44s Report Abuse More fancy gadgets on new cars to go wrong.
rockymountman Champion Author Roanoke Posts:1,959 Points:401,660 Joined:Jul 2011	Message Posted: Aug 24, 2012 7:29:44 AM Ignore rockymountman Report Abuse whatever
Tonester1 Champion Author New Jersey Posts:12,732 Points:2,315,745 Joined:Oct 2006	Message Posted: Aug 24, 2012 7:29:33 AM Ignore Tonester1 Report Abuse Cars are getting much better.
livedream Champion Author Michigan Posts:3,680 Points:754,085 Joined:Mar 2011	Message Posted: Aug 24, 2012 7:26:23 AM Ignore livedream Report Abuse Consumer satisfaction is very subjective.
GOBUTLER Champion Author Indianapolis Posts:1,425 Points:389,085 Joined:Dec 2011	Message Posted: Aug 24, 2012 7:26:13 AM Ignore GOBUTLER Report Abuse Excellent!
miser73 Champion Author Gary Posts:1,178 Points:240,365 Joined:Apr 2012	Message Posted: Aug 24, 2012 7:25:51 AM Ignore miser73 Report Abuse They really do make 'em better than they used to. I think the worst cars ever made were those of the early 1970s. You could rely on them to rust out in 3 years and to be difficult to start in cold weather.
gas4433 Champion Author Houston Posts:2,352 Points:544,775 Joined:Sep 2011	Message Posted: Aug 24, 2012 7:25:42 AM Ignore gas4433 Report Abuse Ok
hptd All-Star Author North Carolina Posts:877 Points:496,945 Joined:May 2007	Message Posted: Aug 24, 2012 7:25:10 AM Ignore hptd Report Abuse ok
BigZ1959 Champion Author Denver Posts:3,753 Points:1,462,250 Joined:Oct 2008	Message Posted: Aug 24, 2012 7:24:16 AM Ignore BigZ1959 Report Abuse go go
dgracing318 Champion Author Georgia Posts:1,017 Points:464,560 Joined:May 2011	Message Posted: Aug 24, 2012 7:24:10 AM Ignore dgracing318 Report Abuse except for the mileage I love my new sierra. mileage aint that bad i get 21 mpg city and 27 mpg hwy
photobuddy Champion Author Washington Posts:1,620 Points:370,255 Joined:Feb 2012	Message Posted: Aug 24, 2012 7:23:52 AM Ignore photobuddy Report Abuse people are getting happier, way to go